This page provides status information on the service status of the webeyeCMS Cloud Platform. Check back here to view the current status of the service.
If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ.
The service has a problem and is unavailable, we are working to restore service
The service has a minor problem and has reduced capacity, we are working to restore full service
The service is fully available
The service is undergoing maintenance, there may be short periods of reduced capacity
The webeyeCMS portal will be undergoing an upgrade at 10:45AM (BST) today. No disruption to service is expected.
webeyeCMS Reports are temporarily disabled until we resolve performance issues in generating some reports.
The webeyeCMS portal will be undergoing an upgrade at 10:21AM (BST) today. The webeyeCMS portal is currently offline while we apply updates to the database. Alarm data will be queued during this period. We will update this status at 13:30 BST. 13:32 BST, updates continuing to be applied. We will update again at 14:00 BST. 14:03 BST We anticipate the webeyeCMS platform will back online by 15:00 BST. A further status update will be made at that time. 15:02 BST We are processing the backlog of queued alarms in preperation for bringing up the webeyeCMS platform. New estimate and next update at 15:15 BST. 15:50 BST. The webeyeCMS Platform is online. Reports are temporarily disabled until we resolve performance issues in generating some reports.