for a safer world

webeyeCMS Platform Status

Healthy
Service fully available

HISTORY: Past 90 days

This page provides status information on the service status of the webeyeCMS Cloud Platform. Check back here to view the current status of the service.
If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ.

Downtime

The service has a problem and is unavailable, we are working to restore service

Disruption

The service has a minor problem and has reduced capacity, we are working to restore full service

Healthy

The service is fully available

Maintenance

The service is undergoing maintenance, there may be short periods of reduced capacity


UPDATES: Past 30 days

Maintenance | 10:57am January 14 2021 (BST) - Resolved after 47 Minutes

The webeyeCMS portal will be undergoing an upgrade at 11:00am (GMT) today. No disruption to service is expected.


Maintenance | 11:44am January 06 2021 (BST) - Resolved after 3 Hours 53 Minutes

Engineers have now completed the migration stages, we are currently monitoring and testing the webeyeCMS services.


Maintenance | 11:43am January 06 2021 (BST) - Resolved after 1 Minute

Stage 3 Complete - Migration of the web servers is complete. If you are seeing any security warnings in your browser, please refresh your page and clear your cache.


Maintenance | 11:30am January 06 2021 (BST) - Resolved after 13 Minutes

Stage 3 Started - We are about to start the migration of the webeyeCMS web servers. At this stage, you will be logged out of the platform, as soon as this happens, you can log straight back in and you will be connected to the migrated services.


Maintenance | 11:27am January 06 2021 (BST) - Resolved after 3 Minutes

Stage 2 Complete - Migration of the signal processing services is complete.


Maintenance | 11:16am January 06 2021 (BST) - Resolved after 11 Minutes

Stage 2 Started - We are about to start the migration of the webeyeCMS signal processing services. At this stage, you may experience slight delays in signal receipt, however, all signals will be queued and processed once the migration is complete.


Maintenance | 11:12am January 06 2021 (BST) - Resolved after 4 Minutes

Stage 1 Complete - Migration of the database is complete. You may experience some delays when requesting data from the webeyeCMS platform until we have completed stage 3 of this maintenance period.


Maintenance | 11:01am January 06 2021 (BST) - Resolved after 11 Minutes

Stage 1 Started - We are about to start the migration of the webeyeCMS database. At this stage, there may be periods where you will not be able to access/use data on the platform.


Maintenance | 11:00am January 06 2021 (BST) - Resolved after 4 Hours 37 Minutes

The webeyeCMS platform will be going through a series of migrations for approximately 4 hours. This page will be updated throughout each step. For any questions or queries, please visit https://support.webeyecms.com.


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