FAQs

Absolutely, we can work through your contractor and arrange everything through them. Otherwise, there are 4 options to choose from:

  • Connect the hardware to your chosen monitoring station using their monitoring software
  • Connect the hardware to your chosen monitoring station and we will provide them with a webeye account, which they can use to handle everything through webeye
  • Connect the hardware to webeye and we will deliver alarms straight to your guarding company along with you, if you wish. All they need is a smart phone. (Android or Apple*)
  • Connect the hardware to webeye and we will deliver alarms straight to your own security staff, control room or both. Additionally, if they do not respond, we can escalate the alarm to a chosen monitoring station.

* Android supports both the webeye cms application and the webeyeSOS/trackme applications. iPhone only supports the webeye cms application.

Provided they have access to a smart phone (Android or Apple*) with a connection to the internet (a data package), then yes alarms can be sent straight to your on site staff.

* Android supports both the webeye cms application and the webeyeSOS/trackme application. iPhone only supports the webeye cms application.

Not at all, we recommend you use a security professional to install the equipment. After hardware installation, the software is straight forward and easy to use.
Yes, webeye supports these event types.